My deposit is not reflected in my Mostbet balance – what should I do?
If your deposit is not showing in your Mostbet balance, first wait a short while, as some payments take a few minutes to process.
Follow these steps:
- Check payment status:
- Open your bank/bKash/Nagad/Rocket app.
- Confirm the payment was successful and not pending or reversed.
- Refresh your Mostbet account:
- Log in to Mostbet.
- Go to “Balance” or “Deposit history” and refresh the page.
- Check deposit history:
- Make sure you entered the correct amount and method.
- Note the time, amount, and transaction ID.
- Contact support:
- Open Live Chat or Support on the site/app.
- Share your transaction ID, screenshot, payment method, and time.
Tip: Do not try multiple deposits quickly. Wait for support to reply before sending another payment, especially before playing casino or sports bets.